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DIVISION OF STUDENT ASSISTANCE
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Student Safety Insurance

πŸ“… 1. Application Period

  • Current Students: Must file a claim within 2 years from the date of the incident. (Students on suspension must have paid insurance fees to be eligible.)

  • Graduates: Incidents occurring before July 31st of the graduating semester are also eligible for claims within 2 years.


πŸŽ“ 2. Eligibility

  • Officially enrolled students of National Tsing Hua University (including Teacher Training Center interns) who have paid the current semester’s group insurance fee.

  • Hospitalization or surgery due to illness (inpatient procedures only; emergency room visits without hospitalization do not qualify).

  • Accident-related emergency and outpatient treatments are covered up to NT$5,000; hospitalization benefit NT$750/day; surgical reimbursement up to NT$30,000.


πŸ“„ 3. Required Documents

βœ… Item πŸ“ƒ Document πŸ“Œ Notes
1 Claim application form (with Personal Data Consent Form) Students under 18 require guardian's signature
2 Original Medical Diagnosis Certificate  
3 Original Medical Receipt for outpatient or hospitalization Copies must be stamped with “Certified True Copy” by the hospital
4 Copy of Student ID (both sides) Must include current semester registration sticker
Suspended students must also attach the payment receipt
5 Copy of ARC  Foreign students must attach a copy of their new ARC
6 Copy of Bankbook Showing account name and number
7 X-ray disc (for bone fractures) Will not be returned
  • πŸ“¬ Please mail or submit documents in person to:
    Division of Student Assistance, National Tsing Hua University
    No.101, Sec.2, Guangfu Rd., Hsinchu 300044, Taiwan
    (Attn: Mr. Wang – please mark [Insurance Application])
    ⚠️ Do not mail documents directly to the insurance company!

  • ⏰ Submission hours:
    Weekdays 8:00 AM – 5:00 PM, at Shui-Mu Student Center 2F, Student Assistance Office.


4. Death Claim Application

Required documents:

  • Claim application form (signed and stamped by the beneficiary)

  • Original autopsy certificate from the District Prosecutors’ Office or hospital-issued death certificate

  • Original household registration transcript for the entire household (must indicate student’s death)

  • Original personal household registration transcript (must be deregistered)

  • Copy of Student ID (both sides)

  • Copy of beneficiary’s bank account front page

  • Copies of both parents' ID cards (front and back)

  • Medical diagnosis certificate and receipt (if any medical treatment before death)

  • X-ray disc (if applicable)

  • Accident report issued by traffic police (for car accidents)

  • Consent form signed by all legal heirs (children aged 7 and above must also sign)


πŸ›‘οΈ 5. Insurance Coverage During Suspension

  • Students on suspension who retain student status may apply for continued insurance coverage within the first three weeks of the semester.

  • Must pay insurance premium before the semester’s registration deadline.

  • Failure to pay on time is considered waiver of coverage.

  • Insurance fee will not be refunded for mid-semester suspension; coverage remains valid for that semester.


⚑ 6. Important Notes

  • Each student receives an NT$50 subsidy per semester from the university; remaining insurance fees are self-paid.

  • Group insurance covers hospitalization, surgery, accidents, major burns, first cancer diagnosis, disability, and death claims.

  • For club activities or off-campus fieldwork, students or departments must arrange their own accident insurance with a chosen provider.

  • Please strictly follow all application procedures and deadlines.


πŸ“ž 7. Contact Information

  • Claims inquiry:
    Far Glory Life Insurance Taipei Claims Department – Ms. Kao
    ☎️ +886-2-2758-3099 ext. 1513

  • Application or policy inquiry:
    National Tsing Hua University, Student Assistance Division – Mr. Wang
    ☎️ +886-3-571-5131 ext. 34714

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